Easy Mail: Print envelopes, mailing labels, letters and memos

[Home Plan Pro] [Easy Mail ] [Easy Mail Plus] [Free ] [Home Page] [Custom ]

Note: These problems affect only old Dos versions of Home Plan Pro.
Known Problems with Easy Mail

Version Description Details Fix

Version 3.1

Error message: "There is no default printer selected".
No envelope displayed on the opening screen.
Other various error messages.
This problem occured when the envelope configuration file became corrupted.
The affected file is: ENVUS.DAT for US users, and ENVMET.DAT for metric users.
Deleting the corrupted file causes Easy Mail to make a new file with the default values, and fixes the problem.
This problem was fixed in version 3.1.7. Downloads from this site have been fixed. Some other download sites may not have been updated yet.
Look for version 3.1.7 or greater in the About Box.

Version Description Details Fix

Version 2.1 Logo and Barcode wouldn't locate properly on printed envelope. The problem occured in either of two circumstances:

If the selected envelope feed was the second one in the second row.
If the top check box on the Envelope Feed Adjustments screen was selected.
This problem was fixed in version 2.1.2. Downloads from this site have been fixed. Some other download sites may not have been updated yet.
Look for version 2.1.2 or greater in the About Box.

Version 1.1 No Delete button in the Logo Screen The Delete button was omitted from the screen that selects logos.
Once a logo was added to the list, there was no way to remove it. Fixed in version 1.3.
Downloads from this site (and most other sites) have been fixed.
Look for revision date of January 1998 or later in the About Box.

Version 1.1 Windows error #11 on start up This was a rather obscure conflict with a program called First Aid.
If First Aid was installed on a machine, it changed a Windows dll on boot up. This altered Windows file conflicted with a compression utility used on Easy Mail version 1.1. Easy Mail avoids the problem starting with version 1.3. We can't speak for First Aid.
Look for revision date of January 1998 or later in the About Box.

Version 1.1 Error when importing address files. In Windows 95, an error appeared when importing into a new address file. Fixed in version 1.3.
Downloads from this site (and most other sites) have been fixed.
Look for revision date of January 1998 or later in the About Box.

Support We try to test our products thoroughly before release. Inevitably, some problems get through anyway.
Please report any problems you find in Easy Mail. You can use the link below.
Email:
phone: 209-286 8011
Write to:
Home Plan Software
Technical Support Dept.
8437 W Center Street
Mokelumne Hill CA 95245
USA

[Home Plan Pro] [Easy Mail ] [Easy Mail Plus] [Free ] [Home Page] [Custom ]

Version	Description	Details	Fix
Version 3.1	Error message: "There is no default printer selected". No envelope displayed on the opening screen. Other various error messages.	This problem occured when the envelope configuration file became corrupted. The affected file is: ENVUS.DAT for US users, and ENVMET.DAT for metric users. Deleting the corrupted file causes Easy Mail to make a new file with the default values, and fixes the problem.	This problem was fixed in version 3.1.7. Downloads from this site have been fixed. Some other download sites may not have been updated yet. Look for version 3.1.7 or greater in the About Box.
Version	Description	Details	Fix
Version 2.1	Logo and Barcode wouldn't locate properly on printed envelope.	The problem occured in either of two circumstances: If the selected envelope feed was the second one in the second row. If the top check box on the Envelope Feed Adjustments screen was selected.	This problem was fixed in version 2.1.2. Downloads from this site have been fixed. Some other download sites may not have been updated yet. Look for version 2.1.2 or greater in the About Box.
Version 1.1	No Delete button in the Logo Screen	The Delete button was omitted from the screen that selects logos. Once a logo was added to the list, there was no way to remove it.	Fixed in version 1.3. Downloads from this site (and most other sites) have been fixed. Look for revision date of January 1998 or later in the About Box.
Version 1.1	Windows error #11 on start up	This was a rather obscure conflict with a program called First Aid. If First Aid was installed on a machine, it changed a Windows dll on boot up. This altered Windows file conflicted with a compression utility used on Easy Mail version 1.1.	Easy Mail avoids the problem starting with version 1.3. We can't speak for First Aid. Look for revision date of January 1998 or later in the About Box.
Version 1.1	Error when importing address files.	In Windows 95, an error appeared when importing into a new address file.	Fixed in version 1.3. Downloads from this site (and most other sites) have been fixed. Look for revision date of January 1998 or later in the About Box.