As a result of noise on a telephone line or connection time restrictions imposed by some Internet Service Providers (ISPs), you may experience difficulty in downloading and running software installation programs.
You can get a utility program to assist in downloading software from the Internet. Using one of the following two programs may eliminate some of the difficulties.
Download Net Vampire from their web site.
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After downloading the installation file, you will need to find it on your hard drive so you can run it.
When you click the download link a window may pop up with the option "Save to Disk". Choose the "Save to Disk" option and select a location in your computer that you will remember. Once the download is complete you need to locate it (hppro.exe).
If you can't find the newly downloaded file:
After locating the file, double click it to run it.
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